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What happens if I'm not in to receive my parcel?

If you aren't in to receive your parcel the courier will put a card through your door, they will usually attempt delivery the next day.  Most couriers will attempt delivery three times before the parcel is returned to us.  If you know you aren't going to be in on subsequent delivery attempts please contact the courier directly using the details on the card to arrange delivery at a time you will be in.


If you know you aren't likely to be around when you place an order we recommend you leave a delivery note when placing an order with a safe place to leave the item.  We will always pass this on to the courier although it is at their discretion whether they leave it in the safe place.  Any item(s) delivered to a safe place are left there at your risk.