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Delivery

Mainland UK and Off-Shore Isles (excl. Jersey)


FREE DELIVERY ON ALL UK ORDERS OVER £30 (3-5 DAYS)

All orders over £30 come with FREE delivery as standard, delivery typically takes 3-5 working days from when the order was placed. Orders placed with free delivery may be via Royal Mail or Interlink courier depending on the size of the items ordered. Orders of £30 or less have a £1.99 delivery fee.

PREMIUM NEXT WORKING DAY DELIVERY - £5.99

For £5.99 we offer a next working day delivery option. Orders with this delivery option must be placed before 2pm and will be sent out for next working day delivery with Parcelforce or Interlink Express and their award winning 1 hour delvivery window service. To use the 1 hour window service ensure your phone number is a mobile.

PREMIUM 48 HOUR COURIER DELIVERY - £2.99

For £2.99 we offer 48 hour courier delivery. Orders with this delivery option must be placed before 2pm and will be sent out for 2 working day delivery with Parcelforce or Interlink Express and their award winning 1 hour delvivery window service. To use the 1 hour window service ensure your phone number is a mobile.

Shop Collection


If you wish to collect your purchase from our Chester store then please select shop collection when placing your order. Please allow up to 3 working days for your item to arrive in store, you will be emailed upon its arrival in the store of your choice. When collecting your item(s) you will need to provide the order number of the order placed to purchase the item and the full name of the person who placed it. If you do not plan to collect your item within 10 days of purchase please let us know.

When collecting an order in store you will need photographic ID with an address on.

Jersey

STANDARD DELIVERY (2-5 DAYS - excludes large or heavy items)

Most deliveries to Jersey are charged similar to the Mainland UK deliveries with small items costing £1.99. This does not include heavy items such as equipment and some luggage, prices will vary on larger items - We are now shipping FREE to Jersey on all orders over £200

LARGE OR HEAVY ITEMS (2-5 DAYS) - £16.99

There is £16.99 charge to send large or heavy items to Jersey, this includes skis, snowboards, travel bags/wheeled ski and snowboard bags, boots - We are now shipping FREE to Jersey on all orders over £200

VAT ON CHANNEL ISLAND ORDER

VAT will automatically be deducted from your basket total when placing an order being delivered within the Channel Islands.

Europe


Delivery charges throughout Europe will vary dependent on the weight of your order. The accumulative weight of your order will be added together when calculating the delivery cost of your order. To see the exact delivery cost of your order add all the items you require to your basket and start the checkout process, after entering your delivery address the delivery cost will be calculated. Please see below for a rough guide of delivery charges throughout Europe. PLEASE NOTE you will only ever pay the price of the heaviest item shown on the below table as a maximum amount. E.g. if you are ordering skis and a ski jacket, you will only pay the price shipping cost of the skis as this is the maximum in the table.

Europe Zone 1 + 2 (Delivery in 3-6 Days) - (Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Republic of Ireland, Slovak Republic, Slovenia, Spain, Sweden)

Europe Zone 3 (Delivery in 4-8 Days) - (Albania, Croatia, Estonia, Greece, Latvia, Liechtenstein, Macedonia, Moldova, Serbia, )

Europe Zone 4 (Delivery in 4-8 Days) - (Belarus, Gibraltar, Iceland, Lithuania, Norway, Switzerland)

ITEMZONE 1+2ZONE 3ZONE 4
SKIS/SNOWBOARDS14.9923.9954.99
SKIS/SNOWBOARD BINDINGS14.9923.9954.99
SKI POLES14.9923.9954.99
SKI/SNOWBOARD BOOTS14.9923.9954.99
TRAVEL BAGS14.9923.9954.99
SKI/SNOWBOARD BAGS14.9923.9954.99
BOOTS BAGS5.995.995.99
BACKPACKS5.995.995.99
HELMETS14.9914.9914.99
JACKETS14.9914.9914.99
PANTS9.999.999.99
GOGGLES5.995.995.99
GLOVES5.995.995.99
SOCKS4.994.994.99
HATS4.994.994.99
SUNGLASSES4.994.994.99
TRAINERS14.9923.9918.99
THERMALS5.995.995.99

Delivery to Australia and New Zealand


We Ship most items to Austrailia and NZ lthough some brands have restrictions on shipping their products outside of Europe (e.g Burton). Delivery of small items (beanies, goggles etc) is £25.00 medium sized items (e.g clothing, helmets) is between £35.00 and £45.00 heavier items such as ski boots and ski is £65.00


You will see the charges for shipping to these countries in the checkout once you add the items to your order

VAT will be taken off your order at 20% once you select your country in the checkout and proceed to the next step

BFPO Shipping

We are happy to deliver to BFPO addresses using our usual UK delivery methods and couriers.

Please note, however, that we are only responsible for delivery to the BFPO depot in the UK. Movement of goods between there and your location is the responsibility of the BFPO and we are not liable for losses after this point.

Certain BFPO addresses are eligible for VAT free sales.

We do, however, require that VAT is paid with your order and, if applicable, we shall then refund this.

BFPO OUTSIDE EU

If your BFPO address is outside the EU, your VAT is eligble for refund and this refund will be processed upon our checking the details of your BFPO address against the British Forces list at http://www.bfpo.mod.uk/bfponumbers_static.htm

BFPO INSIDE THE EU

Certain BFPO locations within the EU are eligible for VAT free sales.

Before we can issue a VAT refund for an order dispatched to a BFPO address which is within the EU, UK VAT legislation requires us to obtain a "certificate of entitlement" confirming that the items have been shipped to and received by a qualifying body or person as set out in paragraph 14.2 of HM Revenue and Customs Notice 725 dated December 2009.

We can accept a copy of the order receipt which was dispatched with the item(s), signed and stamped by the head or acting head of the embassy, high commission, consulate, visiting force contingent or international organisation, with evidence of the official status of the signatory.
For goods which are shipped to BFPO customers in Cyprus or Germany, we require a certificate from the person placing the order uniquely identifying the supply for which relief is claimed, and claiming entitlement as follows:

- for British forces in Cyprus - under Article 14(1)(g) of EC Council Directive 77/388/EEC, or

- for a visiting force in Germany - under Article 15(10) of EC Council Directive 77/388/EEC.

We require this certificate in accordance with Section 14 of HM Revenue and Customs Notice 725 dated December 2009. If this certificate is not supplied, we cannot make a refund.

Please send the stamped receipt or certificate, quoting all the qualifying order numbers for which VAT has not been refunded to:

Sail and Ski Ltd
10 Queen Street,
Chester,
CH1 3LG

BRITISH FORCES GERMANY

1. Order your goods, paying in full including VAT.
2. Get a BFG 60 from your BFG/Tax Free office office (it's the same form for importing cars).
3. Send the form off to JHQ (BFG office will do it for you) with a stamped addressed envelope.
4. You will be issued with a Form 80, which is your entitlement form.
5. Go back to your BFG/Tax free office and they will issue you with a completed exemption certificate.
6. Make photocopies of all your documents (for your records) and send the exemption certificate to our address above.
7. We shall refund the VAT back, to your original payment card on receipt of the completed documents.

Tax Charges


All prices are inclusive of 20% VAT. Orders placed where the goods are being shipped to a VAT exempt area such as Guernsey, Jersey, Australia, USA, New Zealand, Norway or Switzerland are exempt from VAT. This will be deducted from your total basket price after starting the checkout process.

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